- Item Type: Cup
- Material: Stainless Steel
- Size: 17.5 x 6.5 cm / 6.89 x 2.56 inch
- Volume: 380 ml / 12.85 oz
- 1 x Cup
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
product was okay just as described
Arrived 5 days before date, nice item, thank you.
Mugs fire. Not the first time I order. My fourth year has been in operation. And fell, and keeps the heat. All as a gift I take-the quality of fire.
Ordered same model from another shop (white). This cup looks like a replica. Image not aligned to the cup form. Another shop packed it with cardboard+soft polypropilen. Cup from this order packed only with polypropilen and taped around. As i mentioned before cleaning brush havent been added to a set. I marked 4 stars because i dont have any reason to argue about delivery and service, But i would definitally recommend another shop with similar item (but better) for same price and additional item in set with better package. I wish u become better as a store. TY. Best wishes. Added a photo. White cup from another shop. Brown from here.
The goods are excellent and the merchant treated excellent and sophisticated thanks to him
Heat holds perfectly (poured boiling water-after a few hours i tried to drink-almost fell asleep). Does not spill. In hand comfortable
Perfect and understanding!
Excellent product. High-quality materials and keeps hot for about 6 hours. Cold for nearly 10 hours. Beautiful, discreet and useful. I'm very satisfied.
Very good mug. temperature holds, nothing spills, comfortable and beautiful!
Mug came in time very satisfied with the store i recommend
Timing within reasonable. Track tracked. Packed perfectly. Quality is good. I will check the review.
The goods came in 10 days, very fast, everything was well packed! I was satisfied
Everything corresponds to the description. The goods are satisfied, as well as the speed of delivery.
הזמנו once לנסיון והזמנו again! The details and matching the product. Look stamp like in the picture. The thing is the only שמסננת iron receive color/rust כלשהיא with use. One can clean up.
I order a second mug. Quality is excellent, delivery is fast.
Enough quality product, coffee-time
Good product, very well packaged. Just a little finishing problem nothing serious.